User Reviews

• AVOID THIS HOTEL

  This hotel is everything BUT friendly. My wife and I stayed there in October. We hadn't even entered the room when we were told: "There's a kitchen but don't touch it." It did not matter. After all, we weren't in Bansko to just sit in the room and cook. The kitchen itself was actually a cooker and a sink in a wardrobe. The switch for the hot water (boiler) was stuck to the wall with PAPER adhesive tape (obviously not to fall off the wall). I don't want even dare think about the possible fire. The other sockets must be held while unplugging your equipment because they could pop out any second. There was a surprise in the bathroom/toilet too. My wife went to use it and, while I was waiting for her, there was a crash. I said to myself: "That was it - the washbasin's gone." Well, I was wrong. It turned out that the toilet seat was "fixed" to the floor with only 2 bolts (no glue whatsoever) in the middle on both sides, and when one sits on it starts moving backwards and forwards (similar to a boat) and that's where the crash had come from. When flushing the toilet seat water starts running not only inside the toilet seat and into the sewerage but also on the floor under one's feet (not like a flood but still enough to leave a small pool). And here's the most "interesting part": At about 8 pm (maybe earlier) there was only one person left in the hotel - the guard (probably the only decent person from the staff - polite and helpful). When we decided to go out he explained everything to us. We came back late and probably nobody will be surprised when I say that it was cool in the room. The outside temperature was about 6 degrees. We switched on the fitted for the purpose convector heater and went to bed. In the morning we went out again. When coming back to the hotel a "lady", who is the so-called manager, immediately (even before saying "good afternoon") declared: "Excuse me, but you've switched on the heating. The heating season has not started yet."

  Comment By-Boris